Reviews
A - ONE SERVICE FROM THE OFFICE STAFF TO THE TECHNICIANS TO THE PLUMBERS TO MANAGEMENT !!!!
Extremely courteous, efficient and they do an excellent job. Especially at this time of year with record breaking low temperatures. They try to accommodate you to the best of their ability in spite of being so busy.
Everyone I spoke with was genuinely concerned and treated me with respect.
SCARAN IS NUMBER 1 IN MY BOOK !
Scaran was absolutely great! Everything about the process was quick, easy and efficient. Highly recommend if you are looking for an honest HVAC company! Our technician Gary was great!
I was very pleased with Gary the technician. He was clearly knowledgeable about my system (Carrier Infinity). His maintenance routine was more thorough than that of the previous company I used. He was professional, a good communicator, and very pleasant to deal with. This was my first time using Scaran, and I will continue to do so, I was very pleased.
We've had a contract with them for years. They come right away when you need service. They tell you up front, how much it will cost, and whatever extra costs there may be. They do a good job.
Central A/C was not cooling. Called Scaran on Friday morning they offered to be there that day but since no one would be home I requested Saturday morning and they arrived before 9am on Saturday. Technician discovered cause of the problem, replaced part and performed routine check of the system within an hour. Overall an excellent experience.
They were on time, and they did a very thorough job. They explain everything step-by-step as they go. They call to remind you of your appointment. They are very good about their pricing.
We would like to tell you that we are very pleased with our new installation. After many years of dissatisfaction with our old system, it is a pleasure to be comfortable. Your staff, including Anthony's explanation and the installation by Carlos and Gameni as well as the other people who helped with the installation, were all very professional, polite, accommodating.
Thank you.
Been calling for 3 hours, call service says they have been sending the message over, but no technician has arrived. Now all the HVAC services in the area are closed and I have no heat with a newborn in the house. Thanks for nothing.
UPDATE: Scaran called today and apologized for the situation--they said the answering service should have explained that there was no service available after 9pm, and they offered me a free service package for the rest of the season to try to rectify my experience, which was appreciated. My rating has been altered to reflect their effort.
