Reviews
The technician, James DeLeo, was very prompt, professional and diligent. He spent time, did research and was successful in diagnosing and completing the repair. I really appreciated his determination and "stick with it" approach to achieve a repair instead of a complete replacement. That shows integrity builds trust with your company.
My only beef is not with James, but the company. I had two separate issues and was charged two separate base house calls fees, ($149.00 each) though the technician only made one trip. I could understand paying full price $149.00 and an additional portional fee for the additional diagnosis & his time, but double feels sketchy since part of that fee is to have travel/him show up at my home.
I thought the cost of the repair itself was reasonable. But you guys can do better for the house call fee structure.
Ductless HVAC installation. Very professional. Very thorough. Easy to understand explanation.
I've used Scaran for all my HVAC needs for several years now and they are very professional and reliable.
Very professional, clean,and organized.
I had my ac tuned up. Steve was professional quick and gave a few tips to maximize ac efficiency. I will use again.
Eric was very professional.
Spoiled. We come to expect service above and beyond what many provide. System is working again, the fact that it is 10am on Father's Day didn't change anything. Thank You Scaran for doing what you do!
